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Shared services design

Email, collaboration and file services are shared across the whole organisation, so their design has the widest impact on risk.

Why it matters

A single setting on a shared service touches every user. Designing sharing, retention and access carefully here prevents the most common data exposures.

How Conformance helps

  • Set safe defaults on collaboration and sharing
  • Align retention with records obligations
  • Protect shared and service mailboxes
  • Standardise access request and review processes
  • Keep shared-service configuration under change control
How Conformance helps

Conformance validates this strategy from the evidence your organisation already produces, shows your maturity level, and tells you the next step to raise it.